Answer

Before contacting Customer Service on any pre-adjustments or cut quality issues, please be sure to have the following information on hand:

• Is the unit 540 or 1000 RPM?
• Is the front driveline correct (540 or 1000 RPM to match the unit)?
• Is the tractor PTO running 540 RPM or 1000 RPM (check with tachometer)?
• Check all ratios on the splitter and all three deck boxes.
• Check the gearbox to make sure the box is turning in the right direction.
• Check all blades to make sure they are correct (CW vs. CCW) and correct number.
• Are the front skid shoes on or off?
• Are the front chain guards on? Are they rubber, chain or double chain?
• Are the rear chain guards on? Are they rubber, chain or double chain?
• Is the unit level front to rear? (It should be 3/4" to 1" down in the front.)
• Does the unit have deck rings?
• Does the unit have a baffle kit?
• What is the cutting height?
• What is your ground speed when cutting?
• What is your tractor horsepower, model and tire size?